Course

This course is taken over two days and provides a solid introduction for acceptance testers and acceptance test team leaders in the ‘Why, When, Who, Where?’ of user acceptance test.

Audience

The course is intended for users, business analysts, systems analysts and team leaders, indeed anyone who is, or will be, involved in acceptance testing.

Syllabus – Key points

The course will cover the following aspects of practical test management:

Introducing acceptance testing:

• principles of quality and testing;
• development life cycles;
• testing activities before acceptance test;
• types of acceptance test - user and operational;
• test process overview; and
• acceptance testing from the start of the project.
• Planning user acceptance testing:
• early and late life cycle acceptance test activities;
• plan-acquire-measure process model;
• test process and planning; and
• building a test plan.

Designing user acceptance tests:

• acceptance criteria;
• non-functional attributes;
• getting the right specification;
• testing against the specification; and
• purpose, creation and use of the test scripts.

Managing acceptance testing:

• measurement;
• control;
• work plan;
• test execution;
• incremental acceptance testing;
• model office;
• test environments;
• reporting;
• risk;
• fault tracking;
• teams; and
• test tools.

Completing acceptance testing:

• training;
• hand over to live use;
• hand over to support; and
• wrap up.

Course Overview

User acceptance testing used to be seen as an activity that was planned and executed just before a system went live. This is no longer the case as it is now seen as an integral part of the acceptance of all project deliverables. The business users and their representatives are becoming ever more involved in the delivery process as systems become more user focused. Why is acceptance test necessary and how does it differ from the earlier phases of testing? Teams accepting systems need to understand not just the focus of the acceptance test but also how the earlier phases of testing affect the acceptance test.

This course is taken over two days and provides a solid introduction for acceptance testers and acceptance test team leaders in the ‘Why, When, Who, Where?’ of user acceptance test. It is optionally followed by User Acceptance Testing Techniques (UATT), which provides examples of techniques for carrying out acceptance testing.

Course Objectives

• To ensure that the importance of user testing at all stages of the development is understood;
• to establish the responsibilities of the users, analysts and developers at all stages; and
• to identify techniques for establishing a UAT plan: how to set measurable acceptance criteria; when user acceptance testing activities should be applied; introduction to testing techniques.

Information:  

About User Acceptance Testing Introduction

This course aims to introduce students to the critical activity of User Acceptance Testing. Very different from other phases of testing, user acceptance testing is about proving that the system under development will support the business processes it is intended to.

Alternative courses

UATT: the ‘how’ of UAT – a two-day course which provides practical exercises in UAT test design methods.

NFT courses: non-functional testing is an important aspect of the operational or business acceptance of systems.

SQT4M: Software Quality and Testing for Managers is a one-day introduction to the principles of testing and quality for business, customer and IT managers who need to understand the importance of test and quality activities and how to plan for them. Please call for details about this course as it is run on a private basis only.

Course deliverables

Each delegate shall receive a full set of course materials as both hard copy and on CD for future reference.

Exam

There is no formal exam for this course. Students sitting this course who also want a recognised qualification may care to consider taking the ISEB/ISTQB Foundation course and exam from TSG.

The User Acceptance Introduction course is also available as a private inhouse course.

Pre requisites

There are no pre-requisites for this course; although any one who is a user, business analyst, systems analyst or team leader will benefit. Indeed anyone who is, or will be, involved in acceptance testing is encouraged to attend.