ISO IEC 20000 Training Courses

All the ISO IEC 20000 training courses listed on the left hand side can be delivered as private inhouse courses or at public locations as listed under each course name.

Many organizations have achieved ISO/IEC 20000, the IT Service Management standard that is aligned with ITIL®. Certification has been growing rapidly across the world. ISO/IEC 20000 is the auditing standard that is aligned with ITIL. Adopting an ITIL based framework is well suited for achieving ISO/IEC 20000 certification.

Achieving ISO/IEC 20000 requires organisational and cultural change. We can help you to manage this change through a programme of targeted training and education. The courses are shown in the following roadmap.

ISO IEC 20000 Courses and Qualifications Training Roadmap